I have a complaint. How can I file it?

Written By Sabrina Oudekerk (Administrator)

Updated at February 10th, 2025

We find it important that you are satisfied! Do you have a complaint about your order or our service? Feel free to send us an e-mail to hello@wallgroup.com with your order number, name, address and telephone number. Do this no later than 14 days after receiving the wallpaper. We will then look for a suitable solution together. You can of course also call us on +31 (0) 85 130 82 85.

Do you want to cancel your order after receipt? Read our return policy here: https://www.wallart.com/uk/returns